Clockwork IT

TotalCtrl by Clockwork is a SaaS platform for mid-sized field service businesses that need better control, visibility and flow across their operations.

We help service-led organisations replace fragmented systems, manual workarounds and disconnected processes with one joined-up platform covering job creation, scheduling, dispatch, field execution, proof of work, reporting and invoice..

Our strongest fit is with businesses operating in:

• Renewable energy and solar services
• Commercial HVAC, building services and technical maintenance
• Specialist engineering and technical field service

These are typically organisations managing recurring, reactive or multi-step work across customer sites or distributed assets, where service delivery becomes harder to control as the business grows.

With TotalCtrl, teams can:

• Improve scheduling, dispatch and field coordination
• Reduce admin and disconnected handoffs
• Capture better proof of work and real-time service updates
• Gain clearer visibility across jobs, contracts and assets
• Improve reporting, accountability and operational control
• Create a smoother flow from quote or work request through to completion and invoice Our platform is also flexible enough to support adjacent field-based environments where workflow control and visibility are critical, including fire safety, facilities maintenance and other specialist service operations.

We’re continuously evolving the platform to help customers respond faster, work smarter and run more scalable field service operations.

If you’re looking for a better way to connect office teams, field teams, jobs, assets and customers in one system, we’d love to talk.